Senior Director, Hospital Integration

Boston Medical Center Health System (BMCHS) is seeking a strategic, collaborative and execution-oriented Senior Director of Hospital Integration to successfully incorporate newly-acquired hospitals into the BMC Health System. The Senior Director will play an important role in extending the academic and clinical mission of BMCHS, by ensuring that high-quality, accessible care continues to be provided to traditionally underserved patients across a multi-site, integrated system.

This new position sits within the portfolio of the BMCHS Chief Transformation Officer, with a dotted line to Boston Medical Center’s SVP of Clinical Services.

The Senior Director will be responsible for facilitating the successful integration of the acquired hospitals, by (1) executing against the integration plan, with a focus on advancing strategic and financial objectives aligned with the BMCHS mission; (2) mobilizing and motivating an effective team around delivering the integration objectives; (3) executing on the business case and delivering integration synergies; and (4) engaging and managing various internal and external stakeholders.

Key Responsibilities: 

Integration Planning: Help shape and execute against a comprehensive integration plan, including organizing the work of the Integration Management Office (IMO) and providing guidance to IMO workstream leads and functional leads. Regularly update and gain input from the Integration Steering Committee on integration approach. 

Integration Management: Oversee various aspects of integration execution, including project management, timeline development, resource allocation, and performance monitoring. Manage external consultants engaged in the integration planning and transition process. Engage with local site management (at acquired hospitals), in partnership with the SVP of Clinical Services. Manage the integration budget, monitor expenditures, and ensure the efficient use of financial resources and the achievement of integration goals within budgetary constraints. 

Operational Integration: Coordinate cross-functional teams spanning BMCHS and the new hospitals to help identify and capture operational synergies, standardize processes, optimize workflows, and implement best practices across the integrated healthcare delivery system. Support the management of transition service agreements (TSAs) and help develop plans to move beyond the initial TSAs, including what is required to sustain and integrate corporate shared services. 

Stakeholder Engagement: Collaborate with internal and external stakeholders, including executive leadership, department heads, physicians, staff, and strategic partners. Support interactions with the Board Integration Committee, to facilitate effective communication and build consensus throughout the integration process. 

Cultural Integration: Foster a culture of collaboration, respect, and accountability among employees from diverse backgrounds, organizational cultures, and clinical specialties to promote teamwork and unity across BMCHS. 

Regulatory Compliance: Ensure compliance with all applicable federal, state, and local regulations, accreditation standards, and contractual requirements throughout the integration process, working closely with legal, compliance, and regulatory affairs teams to mitigate risks and maintain compliance. 

Change Management: Develop and implement change management strategies to minimize disruption, address resistance, and maximize employee engagement during the integration process, providing support and resources to help employees adapt to organizational changes. 

Performance Measurement: Establish key performance indicators, metrics, and reporting mechanisms to evaluate the progress, impact, and outcomes of integration efforts, identifying areas for improvement and driving continuous performance improvement initiatives. 

Key Success Measures and Targets: 

• Achievement of financial milestones for combined system that are tied to integration 

• Ensure readiness / completion of all integration objectives and deliverables 

• Manage budget and financial performance of integration to ensure sustainability 

• In partnership with the SVP of Clinical Services, achieve patient safety and quality milestones and continuity of operations and limit disruption to clinical care delivery 

Qualifications: 

• Master's degree in healthcare administration, business administration, or a related field preferred. 

• Minimum of 5 years of progressive leadership experience. Experience in healthcare administration, strategic planning, mergers and acquisitions, integration management, and/or organizational development is beneficial. 

• Strong business acumen, financial management skills, and experience managing budgets, contracts, and vendor relationships. 

• Exceptional communication, interpersonal, and negotiation skills, with the ability to influence and collaborate effectively at all levels of the organization. 

• Proven leadership abilities, including the ability to inspire and motivate teams, drive change, foster innovation, and achieve results in a dynamic and challenging environment. 

• Commitment to equity, diversity, and inclusion, with a deep understanding of the social determinants of health and a passion for advancing health equity and eliminating healthcare disparities. 

Equal Opportunity Employer/Disabled/Veterans