Program Manager/Medical Case Manager, Pediatrics

Position: Program Manager/Medical Case Manager, Pediatrics      

Location: Boston, MA

Schedule: 40 hours per week

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.  

POSITION SUMMARY:

The Program Manager is responsible for operational activities of HRSA funded, RYAN WHITE PART D program.  The goals of the RYAN WHITE Part D include monitoring the transition process for adolescents/young adults to engage in care in the adult HIV program; enhancement of the transition of pregnant women living with HIV/AIDS to the adults’ program after delivery; retention of adolescents, young adults, and newly identified women in care; and monitoring quality of care for HIV infected children, youth and women. The Program Manager provides training, guidance and oversight to assigned staff.

The Program Manager will also perform medical case management and be responsible for carrying out the goals of the HRSA Ryan Project with regards to Women Living with HIV/AIDS. Major targets include:

• Engagement of pregnant women living with HIV/AIDS into care, and addressing barriers to care such as health insurance enrollment and transportation.
• Engagement of targeted women living with HIV/AIDS at risk of falling out of care or at risk of incomplete immune reconstitution (CD4 <200) in medical care and addressing barriers to continuing medical engagement.
• Transition of HIV infected pregnant women into HIV care in the Adult HIV Program following delivery.

JOB RESPONSIBILITIES

PROGRAM SUPPORT:

• Develops and implements methods for engaging and retaining HIV infected patients, will develop and implement methods for ensuring that quality measures are monitored and QI program is implemented. Works within the guidelines of the HRSA contract, communicates as needed with HRSA, and completes required reports to HRSA.
• Implements and monitors QI program, developing appropriate programs to address areas that fall short of target goal.
• Develops and implements methods for engaging and retaining HIV infected patients. Works within the guidelines of the HRSA contract, communicates as needed with Program Officer, and completes required reports to HRSA for program coordinator.
• Implements and monitors QI program, develop appropriate programs to address areas that fall short of target goal.

MANAGEMENT:

• Oversees the reporting of funded staff and works very closely with Data Analyst to assure timely reporting
• Focuses efforts on transition program for youth to adults HIV services. Provides necessary ongoing training and technical support to ensure projects are responsive to Clinical Directors.
• Assists in training, supervision, coordination and performance of staff as well appropriate. Coordinates with Associate Director to track Personnel Action Forms (PAFs), performance reviews; works with Program Director and Division administrators to address performance issues.
• Prepares grant reports on quarterly and annual basis

ADMINISTRATIVE:

• Oversees data management system ensuring timely and accurate data collection. Compiles quantitative and qualitative data monthly and uses data to determine status of program activities.
• Writes the quarterly progress reports and annual progress reports for submission to all external funding agencies/sponsors.
• Works in conjunction with Division administration to review budget and identify program needs.
• Schedules meetings, coordinates audio-visual and technology requirements, orders food/beverages, etc., as needed.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Bachelor’s Degree required (health studies, public health, human services, social work, research, or related field preferred).  
• MASTER’S DEGREE PREFERRED (MSW, MPH)

EXPERIENCE:

• Experience working in maternal-child health and or public health program administration a plus
• Experience working with HIV+ clients and related issues, including co-occurring disorders preferred.

KNOWLEDGE AND SKILLS

• Ability to provide leadership and coordinate the work of a team of assigned team members.
• Excellent oral and written communication skills; ability to be detailed oriented in all notes and documentation.
• Ability to analyze needs and apply resources effectively to meet those needs.
• Proficiency with MS Office (Word, Excel, Outlook), Internet and web page usage/updating, social networking and other technologies that can be used to further carry the program’s mission.
• Demonstrated skills in the provision of services in a multicultural environment.
• Bilingual skills appropriate to the patient population served are preferred.

JOB BENEFITS:

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.

ABOUT THE DEPARTMENT:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans