Specialty Pharmacist - Home Infusion Coordinator (Onsite)

Under the supervision of the BMCHP Service Line Manager and the Mail Order Pharmacy Manager, and according to department policies, procedures, and guidelines, the Specialty Pharmacist – Mail Order Pharmacy is responsible for the dispensation of prescribed pharmaceuticals. Responsible for quality assurance and accurate tracking and all medications related but not limited to the specialty pharmacy products prior to dispensing and delivery.

POSITION SUMMARY:

Under the supervision of the Director of Specialty and Home Infusion Pharmacy Operations, and according to department policies, procedures, and guidelines, the Infusion Coordinator is responsible for the compounding and dispensing of medications and medical supplies needed for home infusion; responsible for checking all medications prior to dispensing and deliveries; responsible for enrollment and ongoing prescription adherence monitoring for all patients referred by pharmacy liaisons for Specialty Care Management; responsible for comprehensive medication reconciliation with electronic medical record of each patient during prescription verification; responsible for coordinating and collaborating with nursing and other clinical providers to assure a seamless patient experience.

The Infusion Coordinator serves as the direct point of contact to provide pharmacy clinical support for all enrolled specialty clinics when needed.

Position: Specialty Pharmacist - Home Infusion Coordinator (Onsite)      

Department: BMCHP Specialty

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Prepare or supervise the preparation of medication.
• Verify all patient information before filling a prescription.
• Compound prescribed medications, package, and label.
• Performs quality checks on prescriptions for correct dosage, drug interactions, etc.
• Dispense medical supplies as prescribed.
• Record prescriptions dispensed including poisons, narcotics, and other restricted drugs.
• Perform order entry of prescriptions into the pharmacy management systems.
• Complete enrollment and on-going adherence monitoring for patients referred by pharmacy liaison for Specialty Care Management.
• Complete comprehensive medication reconciliation with electronic medical record during prescription verification process.
• Provide pharmacy clinical support for all enrolled specialty clinics when needed.
• Supervises pharmacy staff including customer service representatives and pharmacy technicians in accordance with federal, state, and other applicable laws and regulations.
• Responsible for checking all medication prior to dispensing and deliveries.
• Provides training, orientation, re-assigns staff as needed for optimal operations.
• Provides direction and development to pharmacy staff by coaching, identifying training gaps, assigning progressively challenging tasks, and assisting in career development.
• Contact physicians and PBMs as necessary to process a prescription
• Complete prior authorizations and appeals, as needed.
• Provide a professional and confidential environment for patients at all times.
• In all activities comply with accreditation, legal, regulatory, and safety requirements, including DMEPOS (billing, dispensing and training).
• Provides drug education and counseling to patients as outlined in department policies and procedures.
• Provides in-service education to pharmacy staff, students, nurses, physicians and other healthcare practitioners, as needed.
• Attends and participates in department staff development conferences or other activities related to staff development.
• Develops and manages clinical programs and initiatives related to pharmacy accreditation and contracting requirements.
• Serves as on-call pharmacist to field after-hour call inquiries from patients/providers.
• Develops competencies as related to position.
• Maintains own professional and specialized competency through continued education: attendance of at least one regional or national meeting per year.
  • Meets hospital-wide standards in the following areas.
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Must adhere to all of BMC’s RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION:

• BS in pharmacy or PharmD from an accredited college of pharmacy required.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Work requires licensure to practice pharmacy in the State of Massachusetts by the hire date.

EXPERIENCE:

• Requires two to three years relevant experience
• QS1 and ScriptMed experience preferred
• Salesforce Healthcloud experience preferred
• EPIC experience preferred
• Specialty pharmacy experience preferred

KNOWLEDGE AND SKILLS:

• Work requires a comprehensive understanding of the procedures, systems, and equipment used by pharmacists and technicians in the pharmacy as well as a high level of proficiency in performing pharmacist’s duties and responsibilities.
• Work requires a high level of analytical ability, organizational and personal management skill and focus to ensure the concerted approach to operations.
• Practice experience working with as well as revising and/or implementing information systems.
• Excellent interpersonal and telephone communication skills.
• Professional in conduct and demeanor.
• Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc.)
• Knowledge and understanding of the federal funded 340B program highly preferred.
• Immunization experience preferred.

Special Working Conditions:

• Responsible for on-call coverage outside of pharmacy operating hours. Compensation is available.

Equal Opportunity Employer/Disabled/Veterans