Med-Surge Nurse Manager

POSITION SUMMARY:

The Medical-Surgical Nurse Manager is responsible for overseeing daily clinical and operational functions of a 30-bed medical-surgical unit to ensure the delivery of safe, high-quality, patient-centered care. Reporting to the Associate Chief Nursing Officer (ACNO), this role provides leadership and supervision for nursing and support staff, including staffing, performance management, professional development, and employee and labor relations. The Nurse Manager collaborates with interdisciplinary teams to support quality improvement initiatives, regulatory compliance, and evidence-based practice while promoting a positive and productive work environment. This position also coordinates unit operations, patient flow, supports patient care delivery as needed, and serves as a key resource for staff and organizational leadership. .

Position: Med/Surge Nurse Manager       

Department: Nursing Administration

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Unit Operations & Leadership – Oversees daily medical-surgical unit operations ensuring safe, efficient, and high-quality patient care.
• Staff Supervision & Workforce Management – Recruits, hires, evaluates, coaches, and disciplines RN and non-RN staff in accordance with hospital policies and union contracts. Manages staffing assignments and scheduling.
• Employee Relations & Labor Compliance – Maintains knowledge of labor agreements, personnel policies, and regulatory requirements; partners with Human Resources and Labor Relations teams to address employee issues appropriately.
• Performance Management & Professional Development – Promotes staff competency, clinical excellence, and professional growth through partnership with nursing education, mentoring, preceptor programs, and ongoing performance development.
• Quality Improvement & Regulatory Compliance – Participates in and leads quality improvement, risk management, and patient safety initiatives to ensure compliance with standards of care and regulatory agencies (e.g., Joint Commission, OSHA, DPH).
• Problem Solving & Communication – Identifies operational, staffing, and patient care concerns proactively and collaborates with leadership and interdisciplinary teams to implement timely solutions.
• Clinical Coordination & Patient Care Support – Coordinates clinical activities and patient flow in collaboration with the charge nurse to meet patient care needs safely and effectively
• Research & Evidence-Based Practice – Supports unit-based research initiatives and promotes evidence-based nursing practices to improve patient outcomes and clinical performance.
• Committee & Organizational Participation – Participates in departmental and organizational committees, ensuring effective communication of initiatives, updates, and outcomes to staff and leadership.
• Professional Accountability & Leadership Development – Maintains current clinical and leadership knowledge through ongoing education, conferences, and management-focused professional development.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree in nursing and at least 5 years of relevant clinical experience

• Progressive leadership experience required, such as serving as Charge Nurse, Assistant Nurse Manager, or in another unit-based leadership role

• Strong skills in patient flow coordination, interdisciplinary collaboration and clinical operations required
• Experience in Performance Improvement, total Quality Management, and/or Continuous Quality Improvement

PREFERRED EDUCATION AND EXPERIENCE:

• Master’s Degree
• Previous nurse supervision or management experience

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Current license to practice Nursing in the Commonwealth of Massachusetts.
• ACLS & BLS certification required

KNOWLEDGE AND SKILLS:

• Ability to effectively manage expense budget as allocated.
• Ability to make formal presentations relative to clinical, operational, educational research and financial issues
• Ability to problem-solve and work collaboratively towards defined patient care outcomes.
• Analytical abilities required to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards.
• Strong interpersonal skills with the ability to guide, direct, mentor, train and work collaboratively in a team building environment.
• Effective English communication skills (oral and written).
• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
• Work requires physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served
• Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.

SPECIAL WORKING CONDITIONS:

• 40 hour per week position with 24 hour coverage for the unit
• Must obtain 15 hours of Continuing Education annually to maintain license

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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