Clinical Lead, Integrated Behavioral Health Pediatrics Primary Care

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Clinical Lead, Integrated Behavioral Health Pediatrics Primary Care      

Department: Social Services

Schedule: Full Time

POSITION SUMMARY:

Under the direction of the Integrated Behavioral Health (IBH) program within the Department of Psychiatry, the IBH Clinical Lead works as a member of the Pediatric Primary Care Medical Home Clinic. The role of the clinical lead is to provide direct clinical care to pediatric patients, work collaboratively with the primary care team to ensure the behavioral health and substance use needs of the patients are met, and provide clinical oversight and supervision of masters level clinicians. Clinical work includes, but is not limited to, conducting diagnostic assessments, providing short-term, evidence-based treatment, safety planning, and coordination of care with stakeholders such as DCF, schools, and caregivers. Responsibilities will include clinical supervision of non-independently licensed clinicians, clinical back-up and support to the teams as needed, oversight and triage of all new referrals, reviewing panel management data with clinicians, and facilitation of behavioral health trainings for Pediatric providers. Clinical lead will work closely with Pediatrics Primary Care providers in consultation and support in understanding the mental health and substance use needs of patients and collaborate on treatment goals. Clinical Lead will support Clinical Supervisor and Clinical Manager in the implementation of new population health initiatives (e.g. ADHD, depression).  The position is currently hybrid, which may change based on hospital expectations. Candidates should have previous supervisory experience and experience with pediatrics/adolescents

ESSENTIAL RESPONSIBILITIES / DUTIES:

Clinical Supervision

• Supervises clinicians, mentoring, guiding through demonstration of best practices
• Supports onboarding and training of new hires
• Review and assignment of clinical referrals
• Ensures appropriate panel management based on IBH model of care
• Ensures appropriate standards of care for patients in crisis and assists clinical team in response to crisis situations
• Maintains competency in areas of responsibility to ensure quality care
• Maintains a complete understanding of emergency procedures

Direct Patient Care

• Provides evidence-based psychotherapeutic treatment and/or psychosocial support to patient and family to reduce the impact of identified problems.
• Assesses patient and family to ascertain those emotional and social problems. Utilizes the department’s psychosocial assessment tool as a guideline.
• Identifies issues that must be addressed during the patient’s care, and formulates plan.
• Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.
• Identifies need to involve patient’s family through the initial assessment process and attempts contact on same day, if indicated.
• Consults and collaborates with healthcare team members to insure that patient’s emotional and social needs are addressed.
• Ensures that patient and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact.
• Utilizes evidenced based Clinical Social Work technique and theory to assist patient and family in coping with illness or social problem to achieve improved functioning and emotional state.
• Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
• Notes in medical record the exclusion of critical patient information and its availability.
• Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.

Other Duties

• Supports the implementation of population health initiatives in Pediatrics
• Complies with departmental, regulatory, and professional requirements for documentation and data collection
• Performs other duties as needed

Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Master’s Degree in Social Work

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Requires a current Massachusetts Licensed Independent Clinical Social Worker

EXPERIENCE:

Minimum one year of full-time work experience as an Independent licensed Social Worker.  Experience providing behavioral health care in medical setting preferred.  Previous supervisory experience required.

KNOWLEDGE AND SKILLS:

• Ability to mentor, guide, and motivate direct reports through demonstration of best practices and leading by example
• Ability to work in multi-disciplinary teams
• Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, develop and maintain effective therapeutic relationships with patients and families, and supervise and manage team
• Demonstrated broad theoretical knowledge and excellent clinical skills that include models of case management and psychosocial service
• Must be comfortable in a fast-paced and dynamic work environment
• Ability to work in an interdisciplinary team
• Cultural sensitivity and comfort with a wide range of racial and ethnic populations
• Excellent English communication skills (oral and written).  Bilingual or multi-lingual skills (beyond that of English) is a plus.
• Ability to interpret data and use data to guide decision-making
• Proficient with basic computer programs, including Microsoft Office (Word, Excel, Outlook), web browsers, and electronic medical records systems

Equal Opportunity Employer/Disabled/Veterans