Charge RN, Case Management, 40 Hours (Days)

POSITION SUMMARY:

As a Case Manager Charge RN at Boston Medical Center, a Level 1 Trauma Center, you will play a pivotal role in coordinating comprehensive, patient-centered care for complex cases across the continuum of care. You will act as a leader and liaison between healthcare teams, patients, and families, ensuring that patient care plans are effectively managed and optimized for successful outcomes. Your expertise will drive care coordination, patient advocacy, and efficient resource utilization, while promoting adherence to clinical protocols and enhancing the quality of patient care.

Utilizing a collaborative process, the Case Manager Charge RN will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes.  The CM Charge RN helps identify appropriate facilities throughout the continuum of services while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the patient and the reimbursement source.

The Case Manager Charge RN is responsible for the case management functions related to the inpatient population as defined by leadership. He/she maintains a smaller patient census while also performing a comprehensive supportive role to the regular floor case managers.

Position: Charge RN,

Department: Case Management

Schedule: 40 Hours (Days) (Mon-Fri, No Weekends or Holidays)

ESSENTIAL RESPONSIBILITIES / DUTIES:

Care Coordination:

Oversee the coordination and transition of patient care for complex cases, particularly those requiring trauma or critical care.

Collaborate with multidisciplinary teams to develop and implement individualized care plans.

Ensure seamless transitions of care, from admission through discharge and post-discharge follow-up.

Case Management:

Conduct comprehensive assessments to determine patients' needs, including medical, social, and psychological aspects.

Work with providers to establish goals, timelines, and strategies for effective case management.

Monitor patient progress and adjust care plans as needed to reflect changes in patient condition or treatment.

Patient Advocacy:

Act as an advocate for patients and families, facilitating communication and addressing concerns throughout their care journey.

Provide education on patient care plans, treatments, and discharge instructions to ensure understanding and adherence.

Support patients and families in navigating complex healthcare systems, connecting them with community resources and services as needed.

Leadership and Supervision:

Serve as a resource and mentor for nursing staff and case management team members.

Provide guidance and supervision to staff involved in patient care planning, promoting adherence to best practices and hospital policies.

Collaborate with leadership to implement quality improvement initiatives that enhance patient care, safety, and satisfaction.

Documentation and Compliance:

Maintain accurate and timely documentation in accordance with hospital and regulatory standards.

Ensure compliance with all state, federal, and accreditation requirements related to case management and discharge planning.

Participate in audits, data collection, and reporting related to patient care outcomes and resource utilization.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Nursing degree: Diploma, ASN or BSN (preferred), Ability to obtain BSN within 4 years

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Current Registered Nurse (RN) license in the state of Massachusetts.
• Case Management Certification (CCM or ACM) preferred or willingness to obtain within 12 months of hire.
• Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required.

EXPERIENCE:

• Minimum of 3-5 years of clinical nursing experience, with experience in case management or care coordination preferred.
• Previous experience in a Level 1 Trauma Center or similar acute care environment is highly desirable.
• Demonstrated leadership experience, preferably in a supervisory or charge nurse role.

KNOWLEDGE AND SKILLS:

• Strong clinical assessment and critical thinking skills.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to work effectively in a fast-paced environment, handling multiple priorities with flexibility.
• Proficiency in electronic medical records (EMR) systems and case management software.

AGES OF POPULATION SERVED:

Employees in this position must be competent to provide patient care to the following age groups: Check all that apply:

☒  Neonatal: Birth to 1 month

☒  Infant: To 1 yrs.

☒  Toddler: 1 to 3 yrs.

☒  Pre-school: 3 – 6 yrs.

☒  School age: 6 – 12 yrs.

☒  Adolescent: 12 – 18 yrs.

☒  Young Adult: 18 – 30 yrs.

☒  Middle age: 30 – 60 yrs.

☒  Elderly: 60 – over

☐  Not Applicable

Equal Opportunity Employer/Disabled/Veterans