Administrative Fellow

POSITION SUMMARY:

The Administrative Fellowship is a one year long hands-on learning experience that is designed to foster the development of master’s prepared individuals committed to a career in health care administration. This person would report directly to executive level leadership with opportunities to gain mentorship from other senior leaders across the Boston Medical Center Health System (BMCHS). A major focal point of this fellowship program is the opportunity to take part in assigned rotations as well as take the lead on high-level projects that will contribute to the delivery of care at BMCHS in a meaningful way. Additional assignments will be operational and administrative in nature consisting of –gathering and interpreting data, developing standard operating procedures, in addition to generating and presenting findings to senior leadership. Upon completion of the program, the fellow will have a firm understanding of what it takes to be a leader in a healthcare setting.

BMC's commitment to diversity, equity, and inclusion is the thread that connects our community and is woven into our interactions and operations. While our work at the organizational level is a driving force behind our impact, the numerous innovative and successful initiatives that are generated by teams and departments throughout BMC carry that impact even further as we do the daily work of making a positive difference in the world.

Position: Administrative Fellow

Department: Ambulatory Operations

Schedule: Full Time

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides a wide variety of administrative duties for assigned focus area.
• Works collaboratively with executive level leadership to assist in projects related to BMCHS
• Seeks ways to continuously improve processes and outcomes that correlate with patient care delivery
• Manages the roll out of short and longer term priorities for  identified departments
• Evaluates and suggests changes to current approaches to improve care delivery and/or business operations
• Takes initiative with the development of analytical tools
• Creates healthcare system dashboards and patient registries  
• Leads Program design and implementation
• Evaluates policies and develops procedures
• Analysis operational processes and workflows
• Supports front line staff
• Performs financial impact and budget review
• Assesses compliance and regulatory preparedness
• Analysis utilization management
• Collaborates with management and staff to work on special assignments and projects:
  

Initiation of project

• Establishes collaborative relationships among the various project and constituent groups, with the aim of promoting the concept of integrated systems.
• Facilitates and coordinates the work of multiple project teams engaged in the establishment and implementation of new projects.
• Leads stakeholder analysis and buy in

Planning phase of project

• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• Participates in implementation and on-going project meetings.
• Follows up with team members, monitoring progress towards achievement of deliverables, to ensure adherence to deadlines and to enable the project team to more efficiently complete the highest priority work.

Execution of project

• Reviews, monitors and track progress towards completion of projects; maintain records and assist in preparing reports through familiarity with progress in projects. Responsible to track project changes and to produce updated weekly project schedule.
• Ensure coordination of the interfaces between departments.
• Performs administrative functions such as:
  • Preparing and/or editing meeting minutes, PowerPoint presentations and tables.
  • Coordinate meetings, including travel arrangements and expense reports.

Monitoring, Controlling and Project Maintenance

• Identifies and works to remove barriers to successful completion of the overall project.
• Facilitates decision making processes as appropriate, and adjudicating disagreements on approach to ensure the maintenance of an integrated, institutional focus for the overall project.
• Provides timely project status updates to the Project Managers

Closing of project

• Develops project punch list to complete and settle each contract (including the resolution of any open items) and close each contract applicable to the project.
• Works with project manager to compare target objectives versus actual performance ensuring that the key issues of cost, time, quality and above all, client/end user satisfaction, have been realized.
• Finalize all activities across all of the process groups to formally close the project

Other

• Performs other duties as required.

JOB REQUIREMENTS

EDUCATION:

• Master's degree in health management, business, or other related area required.

KNOWLEDGE, SKILLS, & ABILITIES:

• Requires ability to utilize Microsoft Office applications including Word, Excel, Access and PowerPoint.
• Requires ability to perform multiple tasks and prioritize duties.
• Ability to be flexible with regard to work assignments.
• Must possess excellent interpersonal, verbal and written communication skills, and an interest in performing new and varied work assignments.
• Must have the ability to maintain confidentiality.
• Must be available to work for a consecutive twelve-month period.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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