Administrative Coordinator

POSITION SUMMARY:

The Administrative coordinator provides complex administrative support in preparation and completion of all administrative projects and assignments. The primary responsibilities are split between surgical scheduling and referral coordinator.  back-up procedure unit scheduling and administrative support including, but not limited to: front desk coverage, oversight of appointment waitlist and recall lists, and cross-coverage of all specialty coordinator roles as needed. Provides ongoing special project support to department operations.

Position: Administrative Coordinator

Department: OBGYN

Schedule: Per Diem

ESSENTIAL RESPONSIBILITIES:

• Schedules surgeries and patients from work queue ensuring the department operates in an effective, efficient, and professional manner.
• Acts as liaison between departments and makes independent decisions to ensure adherence to quality procedures.
• Provides administrative support including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides.
• Independently composes high level correspondence and documentation of professional quality.
• Edits and proofreads all written materials and verifies the validity of data for all documents and reports prior to submission/distribution. 
• Maintains OR calendars accurately with particular attention to preventing surgical scheduling conflicts.
• Assists with rescheduling patients as needed
• Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition.
• Assures that all messages are accurate and forwarded promptly to the appropriate party
• Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters.
• Exercises discretion and independent judgment with respect to matters of significance to the department and the institution
• Serves as the department administrative expert with regards to compliance policies & departmental procedures.
• Maintains the monthly schedule for surgical scheduling coverage. 
• Provide support for M.Ds and/or senior management as necessary.
• Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.

JOB REQUIREMENTS:

EDUCATION:

Associate’s degree (or equivalent) in Business Administration, Business Management (or related field) plus 3 years related experience. Will consider equivalent combination of formal education and experience, i.e. HS/GED plus 5 years related experience. Candidates with a Bachelor’s degree must have at least 1 year of administrative or office experience

CERTIFICATES, LICENSES, REGISTRATION REQUIRED:

• None

KNOWLEDGE AND SKILLS:

• Superior verbal/written English communication skills, including excellent grammatical, editing and proofreading skills.
• Highly proficiency with Microsoft Office applications and web browsers.
• Ability to work independently and exercise independent judgment
• Excellent organizational skills, including strong attention to detail and the ability to manage time effectively.
• Effective interpersonal skills
• Strong problem solving skills.
• Proven ability to maintain strict confidentiality of all personal/health sensitive information.

Equal Opportunity Employer/Disabled/Veterans