Vice President, Hospital Services

POSITION SUMMARY:

The position, under the supervision of the chief operating officer, is responsible for  partnering with department chairs to develop strategies for and run clinical operations across multiple departments:  Family Medicine, Neurology, Obstetrics/Gynecology, Pediatrics, and Radiation Oncology. 

Leads a team of Sr. Administrative Directors and Administrative Directors to ensure strong operating performance of their departments and the success of the related clinical, financial, research, and academic operational components.

The incumbent will help lead multidisciplinary strategic projects for the hospital as well as ensure daily operations meet goals around quality, patient experience, and financial performance as established by the leadership team.

Position: Vice President, Hospital Services       

Department: Administration

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Leadership

• Under the general guidance of the COO and in alignment and collaboration with department chairs, determines the overall direction, goals, tactics, and objectives of hospital-based services. Works with the team to establish and achieve long range goals, and ensures the implementation of strategic business plans that are aligned with the vision, strategic plans, and goals of the institution
• Serves as a critical leader at BMC, leading strategic initiatives, driving performance improvement initiatives, presenting data and trends, and working to optimize volume, utilization, and year over year performance.
• Ensures healthy and collaborative relationships among the faculty and staff.
• Develops effective and clear methods of communicating with hospital and physician leaders, clinical faculty, and staff on a regular basis.
• Keeps current regarding trends and developments in the health care field, particularly when they pertain to strategic planning, analytic and decision support tools, financial trends, evolving technologies and programs.
   

Operations

• Partners with the COO to ensure goals, objectives, and progress updates are regularly shared and discussed at leadership forums
• Leads teams that:
  • Analyze data to understand the drivers of performance; uses modeling and develop pro forma investments to impact more quality, safety and financial performance.
  • Optimize value by encouraging use of data to drive decisions, depersonalizing processes and allowing clinical and administrative staff to actively engage in process improvement activities that reduce cost and improve revenue.
  • Engage front-line staff in process improvement pilots.
• Works in concert with Chief Medical Officer, Chief Nursing Officer, Chief Quality Officer, and Department Chairs to maintain the highest of quality and safety standards.  In partnership with physician, nursing, and operational leadership, supports the provision of harmonious, collaborative, safe and high-quality care and the timely and efficient use of hospital assets.
• Develops a productive, transparent, and safe place to work for employees and high quality and efficient place for our patients
• Partners with clinical and administrative leaders to identify, prioritize, implement, and monitor progress of information system enhancements and upgrades, as well as new system introductions.

Capital Management

• In collaboration with hospital leadership, makes recommendations for physical space.
• Takes a leadership role in planning and space allocation for all current and future assets.
• Partners with clinical leaders and finance on all capital planning relative to relevant service lines.
   

Financial Management

• Establishes and achieves financial goals and measures, monitors, and ensures financial performance.
• Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements.
• Oversees expense management issues; performs comparative analyses; develops and implements strategies for cost containment.
• Examines, analyzes, and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources.
• Partners with the COO, CFO and the departments to prepare annual hospital budgets.

Human Resources Management

• Coordinates with Human Resources for the interviewing, hiring, personnel transactions (hiring, salaries, promotions, job descriptions, etc.) and implementing of institutional corrective action policy for staff.
• Provides direct supervision to, and is responsible for, the conduct, operations, and results of the professional and non-professional staff.
• Drives employee engagement. Considers opportunities to grow the abilities, skills, and support of employees within surgical services through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise.

JOB REQUIREMENTS

EDUCATION:

Bachelor’s degree required. Master’s degree (MBA, MHA, Healthcare management) strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

None

EXPERIENCE:

Work requires at least 12 years of progressively advanced financial and administrative management experience with at least 5 -7 years directly related to hospital operations at a director level or above

KNOWLEDGE AND SKILLS:

• Demonstrated track record of management of personnel and fiscal resources
• Leadership ability to guide, direct, and mentor a multi-layered staff
• Capable of program development, implementation and evaluation
• Capable of long range program planning that involves complex decision making tasks
• Expert verbal and written communication skills and interpersonal skills
• Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines
• Dedicated team player with the willingness and desire to learn and grow within the organization
• Ability to anticipate objections and plan appropriate responses; ability to perform and lead effectively in stressful situations and to solve problems as they occur
• Professional in conduct and appearance
• Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc.)

Equal Opportunity Employer/Disabled/Veterans

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