POSITION SUMMARY:
The Senior Medication Support & Fulfillment Specialist is responsible for providing pharmacy services within the context of the mail order pharmacy offering traditional and specialty medication patient support and fulfillment following safe and best practice standards. Functions include but are not limited to, reviewing patient profiles for duplication of therapy, processing prescription orders, resolving insurance and/or billing issues, and the preparing and of prescription orders for final review by the pharmacist that are ultimately dispensed to the patient either via mail, courier, or picked –up at originating pharmacy. Special attention will be made towards upholding specialty pharmacy standards such as those required by URAC guidelines and Health Plan performance guarantees for related prescription orders. Specialist will be an integral team member in meeting key performance guarantee metrics which may include call response time, dispensing accuracy, timely shipping, and overall patient/client experience. Specialist works under the direct supervision of the pharmacist, and/or the management team to ensure delivery of high-quality patient centered pharmacy services.
Position: Senior Medication Support & Fulfillment Specialist
Department: Mail Order Pharmacy
Schedule: Full Time, Rotating
ESSENTIAL RESPONSIBILITIES / DUTIES:
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
EXPERIENCE:
Minimum of 4 years progressively responsible experience in a pharmacy setting.
KNOWLEDGE AND SKILLS:
Equal Opportunity Employer/Disabled/Veterans
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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request
E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.
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