POSITION SUMMARY:
Under direction from the Operations Manager and under general supervision of the clinical manager, the primary purpose of the Patient Access Coordinator (PAC) role is to serve as a liaison for patients in all communications regarding care rendered in the Rehab Therapy department. Provides comprehensive handling of the patient’s administrative experience, facilitating access and proper insurance management during their time in therapy. Such tasks include gathering information for pre-admission, and full registration. Obtains pre-authorization from insurance carriers, and authorization extensions. Is responsible for referral management, schedules, cancels and reschedules appointments, verifies demographic and financial information, and collection of co-payment. Expected to participate in the success of the patient flow daily.
Position: Rehab Therapy Patient Access Coordinator
Department: Hyde Park Location
Schedule: Full Time
JOB REQUIREMENTS
EDUCATION:
Minimum of a high school education or equivalent required.
EXPERIENCE:
Requires at least two years of relevant experience; preferably in admitting, medical office, managed care, insurance or customer service environment.
KNOWLEDGE AND SKILLS:
Equal Opportunity Employer/Disabled/Veterans
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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request
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Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.
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