Pre Service Center (PSC) Verification Specialist

Patient Access

Pre Service Center (PSC) Verification Specialist

  • 40804
  • 1 Boston Medical Center Place, Boston, Massachusetts
  • Full Time

POSITION SUMMARY:

Gather information for patient registration for various ambulatory department patients. Schedule appointments, verify demographic, insurance, and financial information for patients. Coordinate and arrange for primary care provider approvals for services provided to managed care patients in various Boston Medical Center specialty clinic areas (Pulmonary/Asthma, Infectious Diseases, and Urgent Care Clinics). Serve in role of Patient Access Representative in any medicine clinic when needed.

Position: Pre Service Center (PSC) Verification Specialist         

Department: Ambulatory

Schedule: Full Time

JOB REQUIREMENTS

EDUCATION:

Associates Degree or High School Diploma plus equivalent experience.

EXPERIENCE:
1-2 years previous experience in a customer service role within a healthcare setting is preferred.

KNOWLEDGE AND SKILLS:

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Must be able to maintain strict confidentiality of all personal/health sensitive information.
  • Ability to effectively handle challenging situations and to balance multiple priorities.
  • Excellent verbal communication skills.
  • Able to communicate effectively in writing.
  • Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information.

Restricted to local candidates only, due to mandatory 3 week in office training in Quincy Ma.

Equal Opportunity Employer/Disabled/Veterans

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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request

E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.

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