Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. The job requires excellent communication skills and a desire to work in a fast-paced environment.
KEY RESPONSIBILITIES:
Works under the supervision of:
Pharmacy Leadership
Pharmacists
Ordering/ Receiving
Assists with receiving order from wholesaler
Scans in delivery
Properly inventories/stickers delivery to ensure all items are received
Confirms that each med is “scannable”. Involves pharmacist when appropriate
Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
Repackages medications from bulk to unit-dose when necessary
Compounding
Performs calculations for dosing, unit conversions, admixture volumes
Prepares clean room and sterile products area for daily use
Follows clean room policies and procedures
Prepares low and medium risk sterile and non-sterile compounds
Complies with Universal precautions and uses Aseptic technique when compounding
Inventory Management
Checks expiration dates in and outside the department
Credits and debits patients in Meditech if meds reordered or returned
Resolves missing medication issues
Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
Ensures all medications are properly labeled
Properly disposes of medications, hazardous substances, sharps
Properly identifies and returns expired meds eligible for credit
Assists in semi-annual inventory activities as needed
Fills Medication Orders
Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
Accurately retrieves medications from ADC fill list
Neatly organizes filled meds for checking.
Accurately retrieves medications as requested at the window
Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.
Accurately fills OR Machines
Delivers medication
Performs routine rounds to patient care areas and units in timely manner
Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
Updates machines with current date for drug
Outdates meds in ADC at each delivery to machine
Returns meds from the floors when need
Fills Automated Dispensing Cabinet (ADC)
Under stands process of loading and unloading
Fills ADC accurately by consistent use of scanner when required
Loads meds in a neat precise manner without overfilling pocket
Is able to trouble shoot minor equipment issues with ADC
Is able to reboot equipment as needed
Communication
Uses exceptional customer service skills/communication to resolve issues
Answers phones and triages phone calls that need a pharmacists
Communicates well with nursing and other staff outside of the pharmacy department
Professionalism
Maintains a high degree of professionalism within and outside the department
Maintains excellent working relationships with others
Dresses professionally
Maintains a neat, clean and organized work area
Represents the Department of Pharmacy and acts as liaison if needed when outside the department
Complies with HIPAA policies
Supports the training of new staff
Manages time effectively and prioritizes accordingly
Maintains Logs
Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
Reports any omissions or errors
Handle Controlled Substances
Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
Immediately reports any concerns/discrepancies to pharmacist or supervisor
REQUIRED KNOWLEDGE & SKILLS:
(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)
Knowledge and Skills
Written and oral communication skills
Basic math needed for compounding
Ability to work in a team environment
Ability to problem solve
Ability to provide a high level of customer service to patients visitors and staff
EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
Education: Experience (Type & Length):
Certification/Licensure: Is responsible for maintaining licensure CPhT and State registration as required
Is responsible for completing all educational modules including but not limited to: Steward University
Performs Gloved finger-tip and media fill test as required.
Day and evening shifts with every other weekend required.
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