Position: ED Patient Access Representative
Department: Patient Access Services, Emergency Department
Schedule: Full Time, M-F 3:00pm to 11:30pm
POSITION SUMMARY:
Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and pod/treatment area environments. Performs full registration and obtains, verifies and records personal, demographic, financial and visit-specific clinical information.
It is important to note:
Must be comfortable working in proximity to patients with varied medical, traumatic and mental health issues.
Team Members rotate patient registration assignments into clinical treatment areas at the patient bedside, as well as at the central registration desk.
Team Members are expected to support with shift coverage and are responsible for on-call, 24hr coverage availability per department schedule.
Required to conduct patient registration duties in a very fast paced, high acuity Trauma I Emergency Department.
JOB REQUIREMENTS
EDUCATION:
High School Diploma/GED
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
None
EXPERIENCE:
KNOWLEDGE AND SKILLS:
ESSENTIAL RESPONSIBILITIES / DUTIES:
SPECIAL WORKING CONDITIONS (Responsible for on-call, 24 hr. coverage, etc.):
The Emergency Department is a Level 1 Trauma Center and serves more than 130,000 patients each year. This is a very fast paced environment with a large number of patients to serve on a daily basis. You will need to always be aware of your surroundings and understand that responsiveness in this area is often critical in nature. The environment is a high stressed area and can often times be chaotic.
Equal Opportunity Employer/Disabled/Veterans
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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request
E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.
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