Patient Access Coordinator - Rehab Therapies, South Bay

Position: Patient Access Coordinator 

Department: Rehab Therapies - South Bay, Boston, MA

Schedule: Full Time, 40 Hours, Rotating Day/Evening

POSITION SUMMARY:

The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the Boston Medical Center South Bay location. Provides comprehensive handling of the patient’s administrative experience, facilitating access and proper insurance management during their visit. Such tasks include gathering information for pre-admission, and full registration. Obtains pre-authorization from insurance carriers, and authorization extensions.  Responsible for referral management, Schedules appointments, verifies demographic and financial information, and collection of co-payment. To participate in the success of the patient flow daily.

JOB REQUIREMENTS

EDUCATION:

• HS/GED plus 5 + years’ medical office experience and/or referral authorization experience OR
• Associates plus 2 - 3 years’ medical office experience and/or referral authorization experience OR
• Bachelors plus 1- 2 years medical office experience and/or referral authorization experience

Experience and Skills:

• Requires strong computer skills and knowledge of the PC applications. Windows environment and Microsoft Office products preferred.  Knowledge of the Eclipsys SDK system or other comparable registration systems a plus.  Other systems utilized are EWS, EPIC, E-REFERRAL portal.
• Requires the ability to multitask and manage complex processes.
• Requires ability to make independent decisions under pressure.
• Requires judgment, diplomacy, collaboration, and partnering, teamwork, and customer service skills. IND123

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.