POSITION SUMMARY:
Boston Medical Center Health System is seeking an innovative and accomplished Experience Strategist and Designer to join our digital team in the Marketing and Communications department. As the Director of User Experience, you will be responsible for delivering end-to-end experiences that patients desire and want to engage with.
Under the direction of the Sr. Director of Digital and Content Strategy, you will elevate and grow our in-house design capabilities, lead design initiatives from concept through execution and evaluation, and identify key insights and deliver strategic recommendations. The Director will lead a team of designers, content strategists / copywriters, and analysts and work on a collaborative team of marketers, content strategists, project managers, technologists, and various stakeholders across
BMCHS and our agency partner
The ideal candidate has led a design team of UX, content, analytics and SEO across a large, complex website / product that serves multiple personas. The Director must be able to work closely with hospital and system counterparts to gather goals, requirements, and user needs, and deliver quick wins while planning longer-term strategies. The ability to work in a fast-paced and growing environment is essential to this role.
Your Chance To Be Part of a Team That is Making a Difference
This is a unique opportunity to join a growing and dynamic Marketing and Communications team that is making a difference in the lives of our patients and community members. We’re looking for a team player who wants to be part of our mission to boldly transform health care through a focus on health equity, diversity and inclusion, and putting the patient at the center of all we do. We offer our employees an array of wellbeing services, competitive pay, and a wide range of benefits, including a free health care plan for employees and their family members who choose to receive their care at
BMC.
About Boston Medical Center (BMC)
Boston Medical Center is a leading academic medical center with a deep commitment to health equity and a proud history of serving all who come to us for care. BMC provides high-quality healthcare and wrap around support that treats the whole person, extending beyond our physical campus into our vibrant and diverse communities. BMC is advancing medicine, while training the next generation of healthcare providers and researchers as the primary teaching affiliate of Boston University Chobanian & Avedisian School of Medicine. BMC is a founding member of Boston Medical Center Health System, which supports patients and health plan members in Massachusetts and New Hampshire through a value based, coordinated continuum of care.
Position: Director User Experience
Department: Digital and Content Strategy
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
EXPERIENCE:
KNOWLEDGE, SKILLS & ABILITIES (KSA):
Equal Opportunity Employer/Disabled/Veterans
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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request
E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips
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