Director of Pharmacy Strategy and System Innovation

POSITION SUMMARY:

Boston Medical Center Health System is an approximately $8B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center (Boston Medical Center), two community hospitals (BMC – Brighton, and BMC – South), a faculty practice foundation, Medicaid managed care organization (BMC HealthNet Plan), a network of community health centers, and an accountable care organization (Boston ACO). Anchored by Boston Medical Center, which has been serving Boston's most vulnerable patient population for over 150 years, BMCHS is unwavering in its commitment to serve the community and united in its vision to "make Boston the healthiest urban population in the world by 2030.” 

BMCHS is seeking a Director of Pharmacy Strategy and System Innovation. This position is a dual appointment within the Pharmacy Department and Innovation functions. The pharmacy section at BMCHS is an established wide-reaching, complex organization made up of one of the largest integrated specialty pharmacies in the country at nearly $1B in annual revenue, a leading clinical and residency program, and a health insurance company managing over 700,000 lives, working together as a system to deliver cutting edge clinical initiatives. Innovation at BMC is a newer function at the Health System tasked with energizing and empowering the broader organization to systematically identify, develop and scale high impact solutions that bring value to patients and fuel future mission critical work. 

The Director of Pharmacy Strategy and System Innovation will serve as a key partner to the Executive Director of Pharmacy Strategy and the Chief of Staff for Innovation, in driving the execution of high-priority initiatives across the pharmacy and system enterprise (approximately 50% on system pharmacy initiatives and 50% innovation). The Director will play a critical role in identifying and advancing solutions to diversify system revenue, spanning from the commercialization of existing BMC solutions outside of BMC, to partnering with pharmacy operations on business development and growth opportunities to creatively address market needs with BMC expertise.

Position: Director of Pharmacy Strategy and System Innovation       

Department: Pharmacy Administration

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Strategic Execution and Pharmacy Program Development​

• Operationalize the health system pharmacy strategic roadmap, collaborating with operational leaders to translate vision into achievable milestones. ​
• Direct and manage efforts across outpatient, inpatient, ambulatory, specialty, and health plan pharmacy teams to identify and execute opportunities for service line development and diversification. ​
• Deliver cross-functional initiatives that enhance operational efficiency, care delivery, and the alignment of departmental capabilities with long-term strategic goals. ​
• Support the growth of system pharmacy functions by coordinating strategy development with finance, operations, data teams, and more. ​

Commercialization of System Innovation ​

• Lead efforts to identify and advance commercialization opportunities emerging from the broader system, ensuring alignment between strategic innovation and external value creation. ​
• Drive the assessment and development of system innovations with commercial potential (e.g., care models, technology-enabled services, proprietary workflows). ​
• Create business plans and go-to-market strategies for emerging initiatives, engaging with internal and external stakeholders to build scalable and sustainable external models. ​
• Serve as the connector between pharmacy, other departments, the innovation office, and potential partners such as payers, providers, CHCs, or technology vendors throughout the commercialization process. ​
• Track commercialization deliverables and milestones, ensuring projects are progressing efficiently and are aligned with enterprise goals. ​

Innovation and Pharmacy Leadership Support ​

• Drive a continuous improvement mindset by facilitating innovation processes and change initiatives across the system. ​
• Help build internal capability for innovation through toolkits, planning workshops, and data-driven frameworks that empower pharmacy and other system leaders. ​
• Collaborate with support services to evaluate and implement solutions that enhance both innovation operations and pharmacy outcomes.​
• Contribute to external business development efforts, including new collaborations or partnerships, by preparing materials, conducting diligence, and supporting relationship management.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

Must have minimum of 8 years of prior experience successfully leading multi-stakeholder initiatives or launching programs in cross-functional environments, with demonstrated business knowledge.

PREFERRED EDUCATION AND EXPERIENCE (If none, please enter “N/A”):

Doctor of Pharmacy Degree and/or equivalent experience working within a pharmacy, pharmacy department, or pharmacy services organization. M.B.A or another advanced Master’s degree preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED (If none, please enter “N/A”):

N/A

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter “N/A”):

N/A

KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter “N/A”):

The ideal candidate will be a naturally curious, high-energy, team-oriented, problem-solver looking to drive performance within a complex pharmacy business.

• Passion for hospital administration and providing the best health care to every person, regardless of their social or economic circumstances
• Ability to tackle complex and unstructured problems by efficiently identifying the critical issues
• Relentlessly drives toward potential solutions, including moving to options B, C, D, and E when necessary; awareness of when to elevate issues to senior leadership when intervention is necessary
• Ability to manage multiple high priority projects simultaneously and prioritize to meet key deadlines
• Dedicated team player with the willingness and desire to learn and grow.
• Strong interpersonal skills to develop support from different hospital functions, vendors, and partners
• Exceptionally strong written and verbal communications skills along with the ability to distill complex analysis and recommendations into succinct, persuasive executive presentations to all levels of leadership and staff.
• Ability to communicate effectively and remain calm and courteous under pressure
• Highest level of integrity and respect for patients and colleagues
• Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers.

Equal Opportunity Employer/Disabled/Veterans