POSITION SUMMARY:
Boston Medical Center Health System (BMCHS) is a leading academic medical center with a deep commitment to health equity and a proud history of serving all who come to us for care. BMC provides high-quality healthcare and support, extending beyond our physical campus into our vibrant and diverse communities. As a core member of the Boston Medical Center Health System, BMC is advancing medicine and training the next generation of healthcare providers and researchers.
In 2021 BMC launched the “Health Equity Accelerator” with the purpose of ‘transforming healthcare to deliver health justice and well-being’. The Accelerator, in partnership with Population Health, is developing an innovative multi-disciplinary approach that combines clinical operations, community engagement, health-related social needs programs, and research assets to address racial health inequities.
The Community Wellness Advocate (CWA) is a trusted member of the community who helps promote and maintain stable health and wellness for patients and families through connections to program and community-based services. The CWA will serve as the patient’s guide throughout the program and is responsible for supporting patients in the management of their conditions (hypertension, diabetes, and obesity). This role will perform direct outreach to patients, families, and/or caregivers to provide culturally appropriate follow-up. CWAs will also partner with patients to identify and address any barriers or challenges that may prevent access to care and connect them with the appropriate care team members. A critical role of the CWA is to act as the liaison between the patient and the program care team. As the liaison, the Navigator will help to distill medical information delivered from care team members down into digestible “plain language” to assist the patient in managing their condition. To manage this effectively, the CWA will need to build relationships with care team members to support patients’ health goals and priorities. The CWA will partner with the Community Health Equity Manager in identifying and developing programming to offer patients throughout the program around economic mobility and nutrition security.
The CWA will play a critical part in population health management and patient navigation, contributing to the overall effectiveness of our program. This role requires strong communication skills, emotional intelligence, and a commitment to advancing health equity.
Position: Community Wellness Advocate
Department: MGB Diabetes Initiative
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Care coordination and case management
Patient navigation
Documentation and database management
Community programming and support
General Duties and Standards
NOTE: The CWA will not provide hands on care or other services noted as home health services, including but not limited to performance assessments, provision of care, treatment, or counseling; and/or monitoring of patient’s health status.
Qualifications
Education:
HS Diploma with community experience required
BSW, Associate’s degree in health care or a related area or equivalent relevant work experience (preferred)
Experience Required:
Minimum of 2 years prior in healthcare, public health, or community-based experience preferably working with adults
Knowledge, Skills, Abilities:
Equal Opportunity Employer/Disabled/Veterans
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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request
E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips
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