Clinic Coordinator, Clinical Research Unit

The Clinical Research Unit (CRU) at Boston Medical Center is a new state of the art in hospital clinical research space which will serve as a Core for research projects across the hospital. The Clinic Coordinator for the Clinical Research Unit (CRU) will oversee the daily operations of the clinic. Works with the Pharmacy to ensure study/protocol related medications are ordered. Provides the clinical staff with daily schedules in preparation for participant visits and makes adjustments as needed. Serves as backup for the scheduling Coordinator. Is responsible for ordering lab and clinical supplies for the unit, works with facilities & operations to submit requests for repairs for the CRU and ensures that clinic is clean at all times. Works with management team on ad hoc projects as needed.

Position: Clinic Coordinator, Clinical Research Unit       

Location: Boston, MA

Schedule: 40 hours per week, On-site

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.  

POSITION SUMMARY:

The Clinical Research Unit (CRU) at Boston Medical Center is a new state of the art in hospital clinical research space which will serve as a Core for research projects across the hospital.  The Clinic Coordinator for the Clinical Research Unit (CRU) will oversee the daily operations of the clinic.  

JOB RESPONSIBILITIES:

Administrative

• Provides general administrative support
• Creating and sharing the daily schedules and making updates and changes as needed
• Responsible for Quality Data entry and maintaining research records in CRU systems 
• Maintains and updates the contact list for all protocols active in the Campus
• Provides  certifications and/or annual maintenance records upon request by study teams and creates SOP’s 

Clinical

• Perform phlebotomy as needed

Operations

• Opens the clinic and ensures that all clinical and interview rooms, waiting and dining area are clean.
• Prepares room and supplies for study participant visits
• Responsible for ensuring the CRU has the necessary study specific medical supplies to ensure compliance with individual study protocols 
• Responsible for biological sample handling
• Collaborates with Environment services when clinic or non-clinic rooms require additional cleaning.

Team Collaboration

• Supports back up of Office Manager and Lab Manager as needed 

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Associate's degree in a related field (e.g., healthcare administration, life sciences) required.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Phlebotomy certification required

• IATA/DOT shipping certification required within 60 days of hire

EXPERIENCE:

• At least 2 years of Clinical Unit Coordinator experience required.

• Experience in a research unit preferred.  

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent English communication skills (oral and written). 

• Strong computer skills are essential (Excel /Access/Word /Outlook).  Ability and willingness to become proficient in other computer applications.    

• Ability to take initiative, handle multiple priorities and tasks in a deadline driven environment. 

• Must be able to maintain accuracy and be detail oriented.  

• Must be able to work both independently and as part of a team 

JOB BENEFITS:

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.
• Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science.

ABOUT THE DEPARTMENT:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans