Certified Application Counselor, Evenings M-F

Patient Financial Services

Certified Application Counselor, Evenings M-F

  • 42360
  • 1 Boston Medical Center Place, Boston, Massachusetts
  • Full Time

POSITION SUMMARY:

Patient Financial Services, Certified Application Counselors provide application assistance to applicants and beneficiaries of Qualified Health Plans and insurance affordability programs including Masshealth and health insurance programs offered through the Health Insurance Exchange (HIX). The Certified Application Counselor interviews, assesses and screens patients for eligibility for qualified health plans. The Certified Application Counselor (CAC)is responsible for tracking and processing accurate, complete and timely applications with regards to BMC billing practices and procedures and consistent with the Certified Application Counselor Policy Requirements.

Position: Certified Application Counselor

Department: Financial Counseling

Schedule: Full Time, Evenings M-F       

JOB REQUIREMENTS

EDUCATION:

High School diploma required, Bachelor's degree, bilingual and hospital experience strongly preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Individual must receive training and be certified as a Certified Application Counselor within 45 days of employment.

EXPERIENCE:

Bilingual and hospital experience strongly preferred.

KNOWLEDGE AND SKILLS:

  • Must be extremely organized, able to prioritize appropriately and make independent decisions, strong problem resolution skills.
  • Must be able to handle a heavy caseload of patients in an ongoing fashion and possess strong follow through skills.
  • Must demonstrate computer competency with use of keyboard and mouse and must demonstrate excellent customer service skills.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. 

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EEO & Accommodation Statement
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request

E-Verify Program
Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check and receive medical clearance before beginning their employment at the hospital.

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

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