Booking Secretary - Operating Room (40 Hours, 8a-4:30p)

Position: Booking Secretary

Department: Operating Room

Schedule: 40 Hours (Mon-Fri, 8a-4:30p)

Position Summary: 

To schedule all surgical, pain, endoscopic, or site-specific procedures as well as PAT visits in the hospital computer system. This communication is received from the surgeon’s office and takes into account such variables as equipment limitations, staffing operating room availability, and coordination with the anesthesia staff; this will be done in a timely manner and with goal of 100% customer satisfaction. 

Responsibilities: 

• Accurately schedules all surgical procedures in hospital computer system. Collects all necessary information to accurately book the procedure at the hospital or off-site, making every effort to accommodate the patient and physician.  
• Accurately enters all patients’ demographic and insurance data into the hospital computer system.  
• Indicates any specific need the patient may have or requests made by surgeon. 
• Provide physicians office with necessary information for procedures.  
• Be mindful that the customer deserves complete satisfaction in all dealings with the Medical Center.  
• Receives all necessary required paperwork (H/P, Consents).  
• Dissembles medical records when patient is discharged.  
• Documents OR record, PACU, and Anesthesia times in hospital computer system.  
• Prepares and delivers all monthly reports to OR Manager and Perioperative VP within a timely manner (volume, block utilization, turnover times).  

Requirements:  

• Education: High School Diploma or equivalent. 
• Experience: 1-2 years of scheduling experience in a healthcare environment required